Renato Badaro

Renato Badaro is a seasoned IT Service Manager with extensive experience in managing operations, client services, and budget within high-profile companies. Currently serving as a Senior IT Service Manager at AB InBev, since April 2022, Renato coordinates multiple stakeholders to ensure successful project delivery and support. Previously held positions included IT Service Manager at Gateware and Service Delivery Manager at Arvato Brasil, where responsibilities encompassed performance management, client satisfaction, and revenue growth initiatives. Renato's career began with roles at IBM, including Customer Operations Manager and Customer Support Representative, which honed skills in process evaluation and operational management. Renato holds a Bachelor's degree in Business Administration and Management from Pontifícia Universidade Católica de Campinas and has a solid foundation in international purchasing and accounting from earlier roles.