Sarah J. is an experienced leader in customer success with a focus on mid-market and SMB segments at AB Tasty since June 2018. In the role of Manager for Customer Success, Sarah structured teams to enhance performance, overseeing a dedicated team for mid-market clients and another for SMB accounts. Previous roles at AB Tasty include Team Leader for Customer Success, where Sarah drove change management and strategy, leading to a significant reduction in churn rate. Sarah's extensive background includes positions as International Customer Success Manager at Babbler, Sales Engineer at Opportunity, and International Business Developer at Close More Deals. Sarah's educational credentials feature a Master's degree from ECS and Queen Mary University, alongside a Bachelor's degree from Université Paris-Sorbonne.
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