Rachana Khe

Rachana Khe is a seasoned professional in digital product support with extensive experience in managing customer inquiries and complaints. Currently serving as the Head of Digital Product Support Unit at ABA Bank since February 2018, Rachana oversees inbound and outbound corporate customer interactions, ensuring efficient complaint resolution and resource allocation while preparing Service Level Agreements and tracking support tickets. Prior to ABA Bank, Rachana held positions as a Digital Banking Products Support Specialist, Customer Care Representative at Web Essentials, and Customer Support Service Team Lead at a branch of Digital Mobile Innovation. Rachana holds an Associate’s Degree in Network and System Administration from Passerelles Numériques Cambodia and a Bachelor's degree in Computer Science (Networking) from the University of Puthisastra.