Naila Akhtar

Naila Akhtar is a seasoned professional in business operations with extensive experience predominantly in the telecom sector. Currently serving as a Business Operations Executive at Abacus Consulting since January 2021, Naila specializes in ensuring seamless operations within the Jazz segment, facilitating cross-functional teams, conducting business audits, and implementing process redesigns. Previous roles include Business Operations Specialist at Jazz, where Naila managed daily operations and training for new resources, and Operations Team Lead at Mindbridge Private Limited, focusing on loyalty programs and team performance management. Naila's career began at Ovex Technologies Pakistan as a CSR, advancing through multiple roles and projects. Naila holds a Master's and Bachelor's degree in Social Sciences from the University of the Punjab.