Edward Mota

Network Service Support Leader at Abacus Group

Edward Mota has a diverse range of work experience in the IT industry. Edward started their career in 2005 as a Support Technician at JPMorgan Chase & Co., where they were responsible for account administration and creating trouble tickets for customer requests. From there, they worked as a Desktop Support specialist at CTI TEKSource and CIT Group, where they installed and configured Blackberry devices, created computer images, and provided network support.

In 2006, Edward joined SWMX, Inc. as a Senior Desktop Support specialist. Edward created and updated Ghost images, configured and troubleshot workstations, built Linux servers, and implemented port security on Cisco switches. The following year, they became a Junior Network Administrator at Israel Discount Bank, where they created virtual servers, installed printers, supported senior managers and the CEO, and educated users on new applications.

Edward's most recent role was as a Network Engineer at Abacus Group, a position they started in 2015. Their responsibilities included providing client support, network support, and technical service for hedge funds. Edward has a strong background in troubleshooting network connection issues, investigating root causes of network and application problems, and creating and updating Ghost images.

Overall, Edward Mota has demonstrated extensive technical skills and a track record of success in various IT support roles throughout their career.

Edward Mota began their education in 1999 at DeVry University, where they pursued a Bachelor's degree in Information Technology. Edward attended the university for four years, graduating in 2003.

After completing their Bachelor's degree, Edward enrolled at the Computer Career Center at Rego Park Queens in 2003. Edward pursued an associate degree in Help Desk Specialist and completed their studies in 2005.

In 2008, Edward furthered their technical knowledge by attending New Horizons Computer Learning Centers. Edward took a Technical Course focused on the Microsoft MCSE field of study, which lasted for one year until 2009.

Overall, Edward Mota's education history includes a Bachelor's degree from DeVry University, an associate degree from the Computer Career Center at Rego Park Queens, and a Technical Course completion from New Horizons Computer Learning Centers.

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