Kelly Ruiz is an accomplished Senior Global Process Manager at Abbott, with a robust background in technical operations management from Comcast, where effective problem-solving and customer satisfaction were prioritized. From April 1997 to June 2018, positions included Technical Operations Manager, recognized for driving growth and enhancing communication, and Technical Operations Supervisor, focusing on leadership and employee development for a team of 15. Kelly Ruiz holds a Bachelor of Science in Business Administration and a Master of Business Administration, both from the University of Phoenix, and has further credentials in Six Sigma, including a Black Belt Certification and Design Thinking Leader training from Acuity Institute.