Mary Ann Baker

Mary Ann Baker is currently the Manager of Commercial Excellence Strategy and Enablement at Abbott Medical Devices. With over 20 years of experience in Enterprise SaaS, they have specialized in project management, customer success, and software deployment. Previously, Mary Ann held roles including Director of Operations at SR Development, where they spearheaded land development strategies, and Senior Implementation Consultant at Box, achieving a 94% customer satisfaction score. They also worked as a Senior Program Manager at Epicor Software, architecting custom solutions, and as a Program Manager at Mercer, where they led significant revenue-generating projects. Mary Ann is pursuing a BS in Civil Engineering at the University of Illinois at Urbana-Champaign.