Ronald Mill is an experienced IT professional with a strong background in application support and technical assistance across various organizations. Currently serving as an Application Support Analyst at Abbott since March 2022, Ronald's previous roles include Technical Support Engineer at A&O IT Group, Desktop Support Analyst at Sword ITS, and IT Support Specialist at the University of Dundee. Notable experience includes significant contributions at Forum Energy Technologies as a Support Engineer, where Ronald implemented IT solutions and provided comprehensive hardware and software support. Ronald also has a history of supporting large-scale IT projects, such as the deployment of Citrix for Aberdeen City Council and managing Windows installations for the University of Abertay. With a BSc Hons in Computer Network Management & Design from Robert Gordon University, Ronald has cultivated a diverse skill set in troubleshooting, network configuration, and customer training throughout a career spanning over two decades.