ABC-Amega
Michele Gerst currently serves as Vice President of Global Outsourcing at Cadex since January 2024 and has held a similar position at ABC-Amega since November 2016, where also serves as Divisional Vice President of Outsourcing. Prior experience includes roles as Director of Operations at Fiserv Lending Solutions and Fiserv Automotive Solutions from October 2000 to January 2016, overseeing various operational responsibilities and talent development. Michele Gerst began a career at HSBC, holding the title of Vice President in Direct Banking and Consumer Finance from February 1988 to October 2000, gaining experience in call center management and consumer lending. Educational background includes a Bachelor of Business Administration from Medaille University, attained between 2004 and 2007.
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ABC-Amega
Headquartered in Buffalo, New York, ABC-Amega is one of the most respected firms in the field of B2B collections and first-party outsourcing. From our inception in 1929 providing domestic commercial collections for clients in New York State, we have grown into a world-class receivable management firm specializing in multinational corporations in nearly every business-to-business category worldwide. Our network of affiliate attorneys, representatives and agencies are located throughout the US and in much of the world. ABC-Amega provides a wide range of services to clients including global, 3rd Party commercial debt collection,1st Party outsourcing (SoftCall®), industry credit group management and educational services. Our strong commitment to quality, innovation and excellent customer service make us a proven leader in the industry. Our office at 500 Seneca is open, bright and full of unique spaces to work, meet and relax - there's also free parking, yoga, a bistro, fitness center, massage studio and even doggy daycare. ABC-ers come from a variety of backgrounds - business, finance, economics, law and history; you'll also hear a number of foreign languages spoken in the office.