Abilene Christian University
Krystal Hawkins-Jackson has extensive experience in student services and academic support, currently holding the position of Senior Manager of Undergraduate Student Success at ACU Online since June 2016. Prior roles at ACU Online include Manager of Undergraduate Student Success and Senior Graduate Student Services Advisor, focusing on the School of Professional Studies for various graduate programs. Krystal began her career as a Graduate Student Services Advisor at Paul Quinn College, and prior to that, held several positions at Mountain View College DCCCD, including SSS Academic Coordinator and Tutor Coordinator. Early in professional development, Krystal worked as a Student Services Specialist and Academic Advisor. Additionally, experience in membership and marketing was gained at the YMCA of Metropolitan Dallas. Academic qualifications include a Master of Arts in Urban & Public Affairs from The University of Texas at Arlington and a Bachelor of Science in Communications from Tarleton State University.
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