Sean L. is a Customer Experience Leader and US Army Veteran with extensive expertise in customer success, onboarding, and operations. Currently, they serve as the Senior Director of Customer Success at DeleteMe, building and implementing strategies to enhance client engagement. Previously, Sean led Onboarding and Payroll Implementation teams at Ease, surpassing company revenue goals and driving significant product adoption. Their earlier role at Zenefits included establishing the Partner Success team, achieving top customer satisfaction ratings. Sean holds a Bachelor's degree in Psychology from Liberty University and has demonstrated a passion for developing high-performing teams and data-driven solutions throughout their career.
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