Oleksandra Ta Chan

Oleksandra Ta Chan has a diverse work experience spanning various industries. Oleksandra started their career as a Customer Support Representative at DVL EXPRESS in 2018, where they worked as a Marketing Analyst and contributed to optimizing advertising efforts. In 2019, they joined Teleperformance as a Customer Support Representative and excelled in delivering exceptional customer service. Oleksandra then worked as a Freelance Marketing Consultant, offering their expertise as a marketing consultant. In 2020, Oleksandra joined Global Bilgi (Ukraine) as a Customer Support Representative, where they participated in continuous improvement and demonstrated efficiency and productivity. Oleksandra further expanded their customer support skills at Ensuria Technologies OU in 2021, where they served as a Customer Support Representative and later became a Team Leader of Customer Support. Their responsibilities included training and monitoring agents, improving work quality, and implementing optimization measures. In 2023, Oleksandra joined both LEAFIO AI Retail Solutions and ABM Cloud as a Customer Success Manager.

Oleksandra Ta Chan began their education at Gimnaziya 153, where they obtained their High School Diploma from 2008 to 2019. In 2020, they pursued further education at Universidad de Almería, where they received Diploma of Education in both "Español de negocios" and "Castellano" languages. Simultaneously, they also pursued a Bachelor's degree in Business Administration, Management, and Entrepreneurship at Igor Sikorsky Kyiv Polytechnic Institute, which they are expected to complete in 2024. Additionally, in July 2020, they obtained the SIELE Global certification from SIELE.