Michelle Coughlin

Senior Program Manager, Customer Success Operations at Abnormal Security

Michelle (Fowler) Coughlin is an experienced professional in customer success and operations, currently serving as a Senior Program Manager at Abnormal Security. Previously, Michelle held multiple roles at VMware, including Senior Manager of CXS Strategy, Planning & Operations, Customer Success Engagement Manager, and Program Manager for CloudHealth Customer Education. Prior experience includes positions at CloudHealth Technologies, Inc., where Michelle worked as an Associate Technical Trainer, Business Development Representative, and Sales and Marketing Intern. Early career roles were held at Emmanuel College and Enterprise Rent-A-Car, focusing on administrative support and management training. Michelle earned a Bachelor's Degree in Business Administration and Management from Emmanuel College in 2016.

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Boston, United States

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Abnormal Security

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The Abnormal Security platform protects enterprises from targeted email attacks. Abnormal Behavior Technology (ABX) models the identity of both employees and external senders, profiles relationships and analyzes email content to stop attacks that lead to account takeover, financial damage and organizational mistrust.