Ana Maia

Ana Maia is an experienced professional specializing in quality management and business analysis, currently serving as the Head of Quality at ABP Consultancy since May 2020, where responsibility includes managing quality-related activities and overseeing ABP's quality procedures. Prior roles encompass positions such as Quality Area Manager, Senior Business Analyst, and Business Analyst, focusing on process improvement, BPM, and RPA solutions. Previous experience includes BPM Analyst at CIGNON, Business Analyst at IT People Innovation, and several roles at Meo SA, where contributions ranged from complaint management to KPI development and training. Ana Maia is pursuing a degree in Anthropology at Iscte - Instituto Universitário de Lisboa.