ABP Consultancy
Mark Henderson BEng MBA is an accomplished strategist and leader with extensive experience across various sectors, currently serving as Chief Strategy Officer at ABP Consultancy since September 2021, where strategic direction is provided to the CEO and Board. Mark is also a founding partner and CEO of ABP Innovation and co-founder & director at the School of Automation. With a strong background in transformation and operational excellence at CYBG PLC and National Australia Bank, notable achievements include enhancing customer satisfaction and driving significant cost efficiencies. Mark holds a PhD in Artificial Intelligence and an MBA in Collaborative Strategy Tools from the University of Strathclyde, along with a BEng in Mechanical Engineering from the University of the West of Scotland.
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ABP Consultancy
We are a consultancy company specialised in developing tailored and “fit for purpose” digital experiences. We built and continue to grow a dynamic and motivated team with a holistic knowledge that enables us to provide an extensive set of services that covers all key methodologies and technologies of process management. ABP is recognised by clients, partners and analysts as one of the top players in the Business Process Management (BPM) market. We have a strong background based on years of hands-on projects on the customer side that we leverage an essential foundation for our approach as vendors. We believe that processes are the heartbeat of any organisation. Delivering end-to-end processes provide a holistic view that enables tangible performance metrics, continuous improvement, and engaging user experiences. As a result of our background, as customers and vendors, we developed the concept of Intelligent processes merging traditional process management discipline with other key capabilities applied to specific process tasks. The systematic application of this method takes operational efficiency and continuous improvement to new levels.