Patricia Harrington Cert Cih

Patricia Harrington Cert CIH serves as the Operational Service Improvement Manager at Abri Group since August 2022, focusing on enhancing customer feedback responses and contributing to culture change initiatives. Previously, Patricia held various roles at We Are Aspire from April 2016 to July 2022, including Workplace Services Manager and Older Persons Strategy Lead, where responsibilities encompassed performance management and strategy delivery for older persons' services. Prior to that, positions at whg, Sanctuary Group, Bupa, and Debenhams involved overseeing wellbeing services, managing sheltered housing, developing activities for care home residents, and leading a retail team. Patricia holds a Level 4 Award in Senior Housing and Property Management from the Chartered Institute of Housing and has pursued various educational and professional development opportunities throughout career progression.