Coleen Workman is an experienced professional in the field of product support and technical writing, currently serving as a Product Support Analyst at Abrigo since September 2020. Previously, Coleen worked at Dude Solutions from July 2017 to April 2020, primarily as a Technical Writer Help Content Specialist, creating training documentation and video content, and also as a Client Advisor providing front line support. Earlier roles include Account Manager/Purchasing Agent at Progressive Business Solutions, where Coleen processed RFQs and managed sales orders, a Loan Operations Specialist/Banking Officer at TrustAtlantic Bank managing loan origination software, and Lending Systems Administrator/Banking Officer at Capital Bank, where Coleen conducted training for new users. Coleen holds education from Catawba Valley Community College.
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