Syrenna McLean

Syrenna McLean is an experienced Information Technology Services Specialist at Abrigo since November 2021, providing front-line support for technical issues across multiple offices and remote users. Previous roles include IT Analyst at Shaw University, where responsibilities included deploying desktop systems and supporting classroom technology, and Product Specialist at Citrix, offering internal support and creating FAQ resources. Syrenna's career also involved customer service technical support at CustomerHD, and roles in regional support at Charter Communications, education at the Kiddie Academy, and various positions at Fayetteville State University and Wake Technical Community College. Syrenna holds a Bachelor of Science in Liberal Arts and Sciences from Fayetteville State University and an Associate's degree from Wake Technical Community College.