Penny Milsom

Penny Milsom currently serves as the Deputy Chief Executive at ABRSM, ensuring alignment with the organization's vision and corporate strategy in collaboration with the CEO. With a strong background in product and service development, Penny has held key roles including Executive Director of Products & Services, where responsibility included expanding offerings to meet the needs of learners and teachers. Previous positions at ABRSM encompassed Business Development Director, UK Operations Director, Head of UK & Ireland Exam Administration, Manager of the Examinations Department, and Speech & Drama Syllabus Secretary, demonstrating a deep commitment to enhancing exam delivery and customer experience. Penny Milsom holds a Bachelor of Arts degree in English and Related Literatures from the University of York.