Kgahliso Nonyane

Kgahliso Nonyane is an experienced executive in customer experience and retention, currently serving as Executive at Absa Life since January 2020. Nonyane oversees key portfolios such as Customer Retention, Insights, Complaints, Collections, Proposition Targeting, and Analytics. Previously, Nonyane held various leadership roles at Absa Group, including Partnerships Channel Manager and Head of Affluent Segments for multiple African markets, where customer value propositions were established for affluent segments in ten countries. Additionally, Nonyane has experience as Business Manager for Customer Solutions at Absa Bank Mauritius and as Branch Optimisation Manager at Standard Bank Group. Academic qualifications include a Master’s in Innovation and a Bachelor of Science Honours in Computational and Applied Mathematics, both from the University of the Witwatersrand.