Mubeenah Ismail

Mubeenah Ismail currently serves as a Data Engineering Technical Account Manager at Absa Group, with previous experience as a Senior Customer Success Manager at Microsoft, where Mubeenah managed enterprise customer portfolios in various industries and drove customer success through personalized plans and strategic guidance. Mubeenah has also held roles such as Lead Business Analyst at Absa Bank, Founder of MIKODO Code Club, and VP - Lead Business Analyst at Barclays. Education includes a Post Graduate Diploma in Innovation and Design from MIT and a B.Comm in Informatics from the University of Johannesburg, complemented by certifications in Business Analysis and Oracle DBA. Mubeenah's diverse background spans business analysis, process integration, and management consulting, contributing to a robust career focused on digital transformation and customer engagement.