Justin Holtsclaw

Justin Holtsclaw is a seasoned Customer Success Manager with extensive experience in the SaaS industry. Currently employed at AbsenceSoft since January 2024, Justin previously held similar roles at ON24, KnowBe4, Brightwell, and ConnectWise, where responsibilities included client communication, retention strategies, and delivering exceptional service. Prior career experience includes a position as Customer Service Supervisor at UberPrints.com, managing day-to-day operations and client accounts, as well as a role as Producer/Engineer at Marigolds + Monsters Studio, focusing on client relations and audio production. Justin began a career in audio as an Audio Technician Intern at The Walt Disney Company, supporting sound for events and shows. Educational credentials include a Bachelor of Science in Audio Production from Middle Tennessee State University.