Aditya Sharma

Aditya Sharma is an experienced Customer Service Manager with a strong background in contact center operations and customer onboarding processes. Currently serving as a Customer Service Manager at UPL since June 2024, Aditya previously held similar positions at INERA™ and nurture.farm, where responsibilities included managing substantial outbound call operations. Aditya's career also includes leadership roles at Jio, Vodafone, and Aircel Telecommunications, focusing on ensuring compliance and execution of customer and channel partner onboarding journeys. Aditya holds an Executive MBA in Operations Management and Supervision from the Institute of Management Technology, Ghaziabad, and a Bachelor's degree in Computer Applications from the University of Lucknow.