CW

Colm Wyatt

Group IT Service Delivery Manager

Colm Wyatt is an experienced IT professional currently serving as the Group IT Service Delivery Manager at Abtran since July 2019. In this role, Colm oversees the Service Desk function and is accountable for IT Change Management, Problem Management, and Major Incident Management across the organization. Prior to this position, Colm held various roles at Abtran, including IT Service Operations Manager and IT Service Desk Technical Team Lead, focusing on effective people management, team leadership, and service delivery. Colm began the IT career as a Level 1 IT Support Administrator, advancing through levels to gain comprehensive technical expertise. Colm’s professional journey also includes a tenure as an IT Service and Support Engineer at Lantech IT Services Ltd. Colm holds a Bachelor of Science degree in Computer Services Management from Letterkenny Institute of Technology, obtained between 2013 and 2016.

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