Brittany Phelps

Brittany Phelps is a skilled professional currently serving as a Fraud Analyst at Academy Sports + Outdoors since July 2022, where Brittany utilizes data analysis tools to identify and prevent fraudulent activities. Prior experience includes working as a Retention Specialist at Mattress Firm, achieving a 23% increase in customer retention, and contributing to Nike in various roles including Store Brand Visual Manager and Digital Marketing Manager, where significant increases in foot traffic and local customer base were achieved. Brittany's educational credentials include a Master of Business Administration from Louisiana State University and a Bachelor’s Degree from the University of Houston, complemented by an Associate's Degree and a Minor in Psychology and Sociology from Texas State University and Lone Star College, respectively.