Cpco Glenda Criss Mba, Msed

Glenda Criss has extensive work experience in various roles related to compliance, incident management, and support for individuals with developmental disabilities and young children with disabilities.

Starting in 2023, Glenda serves as the Director of Corporate Compliance & Incident Management at Advance Care Alliance of New York.

From 2020 to the present, Glenda held the position of Director of Corporate Compliance & Incident Management at LIFEPlanCCONY.

From 2013 to 2021, Glenda worked at Exceptional Family Resources in multiple roles, including Director of Employment Services, Director of Habilitation Services, Manager of Community Habilitation Services, and Senior Habilitation Services Supervisor.

Between 2010 and 2020, Glenda was an Advanced Certified Nurtured Heart Approach trainer and coach at Nurtured Heart Approach, conducting trainings and providing coaching on the approach.

From 2009 to 2013, Glenda served as the Community Outreach Coordinator at the Early Childhood Direction Center at Syracuse University, providing training and support on supporting young children with disabilities and mentoring childcare programs and families.

Overall, Glenda Criss has a diverse range of experiences in compliance, incident management, habilitation services, and training and support for individuals with disabilities.

Glenda Criss, CPCO, MBA, MSEd has a diverse education history. Glenda first attended Cuyahoga Falls High School from 1992 to 1996. Following high school, Glenda pursued higher education and earned a Master's Degree in Science of Instruction from Drexel University, completing their studies from 2004 to 2009.

In 2014, Glenda enrolled at SUNY Empire State College and obtained a Bachelor of Science (B.S.) degree in Family and Community Services, which they completed in 2015. Continuing their education, Glenda attended LSU Shreveport from 2016 to 2018 and achieved a Master of Business Administration (MBA) degree specializing in Human Resources Management and Services.

In addition to their academic achievements, Glenda Criss holds certifications in various fields. Glenda is a Certified Professional Compliance Officer (CPCO) from AAPC, which they obtained in February 2023. Glenda is also an Advanced Certified Trainer in the Nurtured Heart Approach, conferred by the Children's Success Foundation. The specific details regarding the month and year of obtaining the Nurtured Heart Approach certification are unavailable.