Jill Townley

Jill Townley is an experienced professional in performance management and data analysis, currently serving as Performance and Development Manager at Acas since June 2009, where responsibilities include producing and analyzing management information, designing reports, and forecasting. Previous roles within Acas included Senior Data Analyst and Data Analyst, focusing on workforce planning, shrinkage management, and scheduling. Before joining Acas, Jill worked at Virgin Media as a Helpline Adviser and Sales Advisor, engaging in customer acquisition and cross-selling. Jill holds a degree from Newcastle University and completed education at Clitheroe Royal Grammar School 6th Form Centre.