Sebastian Richards

Sebastian Richards is a skilled professional with extensive experience in operations scheduling and journalism. Currently serving as the National Operations Scheduler at Acas since January 2019, Sebastian utilizes a Workforce Management tool to optimize staffing for the Acas Helpline and ECSO service while collaborating closely with management to align activities with customer demand. Prior to this role, Sebastian gained valuable experience as an Apprentice National Operations Scheduler at Newsquest Media Group Ltd, where responsibilities included reporting for multiple publications and engaging in court reporting and interviews. Earlier career endeavors included working as a journalist for Mancunian Matters, where story sourcing and content production were key tasks. Sebastian holds a Postgraduate degree in Journalism from News Associates and a 2:1 degree in History and Politics from Newcastle University.