Hripsime Matosyan

Head Of Call Center at Acba bank OJSC

Hripsime Matosyan has extensive work experience in the banking industry. Hripsime started their career at ACBA-CREDIT AGRICOLE BANK in 2007, where they held various roles including Head of Call Center, Head of CRM department, and Specialist in the Card Products Marketing Subdivision and Card Technologies Division. Hripsime worked at ACBA-CREDIT AGRICOLE BANK until at least 2018. In 2006, they interned at Athgo International, and from 2001 to 2002, they volunteered at American Councils for International Education.

Hripsime Matosyan obtained a Bachelor's degree in Romance and Germanic Philology from Yerevan State University in 2006. From 2006 to 2008, they pursued a Master's degree in Public Management at the Armenian State University of Economics. In 2001, they were an exchange student at East High School in DesMoines, IA, USA. Prior to that, they attended Vanadzor # 20 college from 1992 to 2002. Hripsime Matosyan also holds certifications in management and leadership from the Chartered Management Institute and call center training from The Call Center School.

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Timeline

  • Head Of Call Center

    August, 2018 - present

  • Head Of CRM Department

    January, 2012

  • Card Products Marketing Subdivision, Specialist

    December, 2009

  • Card Technologies Division, Specialist

    February, 2007