Shane Ischar is a Sales Operations Manager at Accel Entertainment since September 2022, bringing extensive experience in marketing and customer service from prior roles at Rivers Casino Des Plaines. Shane served as Marketing Operations Manager, overseeing a team of over 20 employees in player club and promotional operations, and organizing interactive meetings with staff and vendors. In the role of Rush Rewards Manager, Shane managed a high volume of customer requests, developing strategies that enhanced customer service in the Midwest's highest volume casino. Shane began as an Executive Casino Host, focusing on VIP loyalty through tailored guest interactions and service coordination. Educational background includes studies at Western Illinois University.
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