Taylor Frost

Taylor Frost has a diverse work experience, starting with their most recent position as a Technical Support Engineer II at Accela since October 2020. In this role, they have demonstrated proficiency in diagnosing and resolving complex software problems and utilizing various communication tools.

Before joining Accela, Taylor worked as a Technical Support Engineer at Oracle from August 2018 to October 2020. Prior to that, they held the position of IT Global Support Technician at Workday from November 2016 to August 2018. During this time, they gained experience in providing IT support and assisting with global technical issues.

Taylor also worked as an IT Global Support Technician at Milestone Technologies, Inc., where they were assigned to the Workday account. Their tenure at Milestone Technologies aligns with their employment at Workday from November 2016 to August 2018.

Additionally, Taylor has experience in sales roles. They worked as a Sales Associate at Do Hard Money.com from February 2016 to May 2016, and as a Sales Associate at Missionary Mall from August 2015 to January 2016.

In summary, Taylor Frost has a strong background in technical support and IT roles, with experience in complex software problem-solving and providing global support. They also have sales experience, showcasing their versatility in different roles.

Taylor Frost attended Brigham Young University from 2014 to 2018, where they earned a Bachelor of Science degree in Economics. In 2016, Taylor also attended The Iron Yard for a brief period to study iOS Development and Engineering, although no specific degree was obtained from this institution. Additionally, Taylor has obtained several certifications, including the ITIL Foundation Certificate in IT Service Management from AXELOS Global Best Practice in November 2021, the Splunk Core Certified Power User certification from Splunk in December 2022, and an iOS Mobile Engineering certification from The Iron Yard (obtained month and year not specified).