Phoebe Zhang

Customer Success Lead | Strategic Accounts at Accelo

Phoebe Zhang is a versatile professional currently serving as the Customer Success Lead for Strategic Accounts at Accelo, a venture-backed global SaaS company. In addition to this role, Phoebe hosts podcasts for SaaS Trailblazers and Zero Stress, focusing on innovation in SaaS and mental health for high performers, respectively. Phoebe is also a Co Director and Program Lead at Founder Institute, the largest pre-seed startup accelerator globally. Previously, Phoebe held positions as a Product Manager at FORMM, Customer Success Manager and Strategic Account Manager at NASDAQ OMX, Senior Analyst at Thomson Reuters, Forex Analyst at State Street Bank, and Private Banking Consultant at Commonwealth Bank. Phoebe holds a Master of Commerce in Advanced Finance from UNSW and a Bachelor of Commerce in Actuarial Science from UNSW, along with certifications in Positive Psychology from the University of Pennsylvania and Yoga Teacher Training from Stanford University.

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