Janine O'Connor

Janine O'Connor is a seasoned professional in the housing and customer service sectors, currently serving as the Customer Partnership Manager at Accent Group Ltd since November 2022. Previously, Janine held the position of Head of Property Services at Arcon Housing Association from January 2021 to August 2022, where responsibilities included managing day-to-day repairs, voids, and compliance, with a strong focus on customer service. Janine's extensive experience at Arcon Housing Group spanned over two decades, beginning as a Housing Officer and culminating as Head of Housing Services, overseeing various teams and services, including housing management, customer services, and neighborhood management. Janine holds two Master of Science degrees in Housing Policy and Practice, as well as a Bachelor of Science in Sociology from The University of Salford.