Amrit Pal

Amrit Pal is a result-oriented professional with over 18 years of experience in operations management, training and development, and customer lifecycle management. Currently serving as the Global Product Area Lead at Accenture, Amrit has previously held significant roles at companies such as Kotak Mahindra Bank and Vodafone. Known for enhancing customer experience and operational excellence, Amrit consistently achieved high customer satisfaction scores and improved metrics like NPS significantly within a year. Amrit holds multiple degrees, including a B.Com(Hons) and a PGDCRM with distinction, along with certifications such as Six Sigma Black Belt.