Chad Filean has extensive experience in IT service management and consulting, having held various leadership positions across multiple organizations. Starting as a Call Center Supervisor at Wells Fargo Card Services from 1990 to 1993, Chad progressed to roles such as Senior Manager of ITSM Consulting at Accenture and Director of Network Operations at WFI. Presently, Chad serves as the South Market Unit Lead for the ServiceNow Business Group at Accenture. Educational qualifications include a Bachelor of Science in Business Management from the University of Phoenix and certifications as a ServiceNow Certified Administrator and ITIL v3 Foundation. Notable positions include Lead Project Manager at HTG, Inc. and ITSM / Service Management Engagement Manager at AOS.
This person is not in the org chart
This person is not in any teams
This person is not in any offices