Christine Eppert

Christine Eppert is the ITIL Service Management Lead at Accenture, where they lead a team of ITIL Service Management professionals in the US and India. Their expertise includes Incident Management, Problem Management, and Business Continuity Management, and they have held various roles at Accenture since 2001, including Problem Management process owner and Business Continuity Manager. Previously, Christine worked as a Senior Business Analyst at Kinetic Concepts, Inc., where they developed business requirements for enhancements to custom applications. Christine earned a BS in Mechanical Engineering with a Minor in Biomedical Engineering from Rose-Hulman Institute of Technology.