Derek MacDonald

Global Customer Service Management Delivery Lead, ServiceNow

Derek MacDonald is an experienced Cloud Technology Architect Delivery Senior Manager currently at Accenture, specializing in cloud migration and implementation. With a background spanning technical support, consulting, and enterprise service management analysis, Derek has effectively guided clients in transitioning their applications and data to the cloud. Previously held roles include Senior Enterprise Service Management Platform Analyst at The Co-operators and Consultant at Online Business Systems. Derek's educational foundation includes degrees in Computer Science and Information Technology from various institutions, including Sault College of Applied Arts and Technology.

Location

Los Angeles, United States

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