Jappan Behl is a CRM Transformation Executive and 17x Salesforce Certified professional currently serving as an Associate Director at Accenture. They possess over 10 years of experience in the IT industry, specializing in Salesforce and ServiceNow implementations, and have a solid background in business analysis and project management. Jappan's previous roles include positions at BMO Financial Group and Four Seasons Hotels and Resorts, where they led various technology optimization initiatives and business process improvements. They earned a Bachelor's Degree in Computer Applications from Guru Nanak Dev University and a postgraduate diploma in Information Systems Business Analysis from George Brown College.
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