Access Bank
Okeoghene Tom is a dedicated Customer Support Specialist at Access Bank Plc, where involvement spans from June 2017 to the present. Currently serving as an E-Banking Specialist, Okeoghene leads a team focused on training new members and maximizing productivity while managing customer on-boarding for various e-banking channels. Previous roles include Premium Cards Support Analyst and Contact Center Executive, emphasizing support for high-net-worth clients, real-time transaction monitoring, and customer experience enhancement. Okeoghene's career commenced as an Accounts Officer at Centrexcard Limited, focusing on financial reporting and accounts reconciliation, following an administrative assistant role during the NYSC at the Universal Basic Education Board. Okeoghene holds a Bachelor’s degree in Banking and Finance from the University of Benin, obtained from 2009 to 2013.
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Access Bank
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Access Bank Plc (the Bank) is engaged in investment, corporate, commercial and retail banking. The Bank's principal activities include the provision of money market product and services, retail banking, granting of loans and advances, equipment leasing, corporate finance and foreign exchange operations. The Bank operates through four segments, which include Corporate and Investment Banking, Commercial Banking, Personal Banking and Business Banking. The Corporate and Investment Banking segment provides a range of services to multinationals, domestic corporates and other institutional clients. The Commercial Banking segment provides commercial banking products and services to the non-institutional clients, medium and small corporate segments. The Personal Banking segment provides financial products and services to individuals and private banking segment. The Business Banking segment provides commercial banking products and services to small and medium scale enterprises.