Access Bank
Virginie N. is an accomplished professional with extensive experience in customer service and strategy across various industries. Currently serving as the Group Chief Customer Experience Officer at Access Bank Plc, Virginie N. previously held key positions such as Director of Customer Services for EMEA at Techtronic Industries, Head of Customer Service for Hong Kong and Macau at Swatch Group, and managerial roles in customer strategy and experience at Mercedes-Benz Hong Kong. Additionally, Virginie N. has experience in customer strategy and operations at Ford Motor Company Europe. Academically, Virginie N. holds a Master's degree in International Marketing & E-Business from ICN Business School and a Bachelor's degree in International Business from ENC Business School.
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Access Bank
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Access Bank Plc (the Bank) is engaged in investment, corporate, commercial and retail banking. The Bank's principal activities include the provision of money market product and services, retail banking, granting of loans and advances, equipment leasing, corporate finance and foreign exchange operations. The Bank operates through four segments, which include Corporate and Investment Banking, Commercial Banking, Personal Banking and Business Banking. The Corporate and Investment Banking segment provides a range of services to multinationals, domestic corporates and other institutional clients. The Commercial Banking segment provides commercial banking products and services to the non-institutional clients, medium and small corporate segments. The Personal Banking segment provides financial products and services to individuals and private banking segment. The Business Banking segment provides commercial banking products and services to small and medium scale enterprises.