Amanda Malu

Deputy Chief Executive, Service Delivery at Accident Compensation Corporation

Amanda (Kāi Tahu) joined ACC in September 2022, bringing a wealth of experience in service design and delivery.

Before joining ACC, Amanda was the Chief Executive of Whānau Āwhina Plunket, the largest provider of support services to families with young children in Aotearoa. Her passion for making a difference is evident in the leadership roles she has held, including at Whānau Āwhina Plunket and previously as an Associate Director on the Board of Ngāi Tahu Holdings, and at the Families Commission, ESR and Tertiary Education Commission.

The Service Delivery group provides critical customer-facing support services for people injured in an accident, working in close partnership with other parts of ACC to achieve positive outcomes for New Zealanders. The group includes the customer connection, client recovery, service operations, service support, and integrity services functions.