Acclaim Systems
John Lucarelli has a diverse background in IT support and customer service, with significant experience in the technology sector. Currently serving as a Service Desk Agent at Acclaim Systems since August 2022, John previously held roles as a Tech II at Keystone Health and a Desktop Support Technician at TEKsystems, where responsibilities included remote support and software upgrades. John was involved in multiple projects requiring system updates, such as a Windows 10 refresh for Wellspan Health and a PC upgrade project for Hershey. Additionally, John has a solid foundation in customer service from earlier positions, including as a Front End Customer Service Associate at Lowe's and various roles at HersheyPark. Educational credentials include a Bachelor's Degree in Information Systems from Penn State University and an Associate of Science Degree in Web Design and Interactive Media from The Art Institutes.
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Acclaim Systems
Acclaim Systems is certified minority small business (SBA 8(a) & GSA) and is a leading software solution company offering a multitude of comprehensive and customized services across the Commercial and Government (State & Local and Federal), sector and we offer expertise in Microsoft (Gold Partner), IBM (JAZZ!), Oracle, SAP, . Net, and Java to name a few. Our services include fixed price solutions, Project Management, E-Commerce, Business Intelligence, and IT Staff Supplementation to include off-site development/support. Our headquarter office is located in Philadelphia, Pennsylvania, and we have regional offices in Harrisburg, PA, Danville, VA and Atlanta, GA.