Shari Graff

Shari Graff has extensive experience in technical support, currently serving as a Help Desk Support Agent at Acclaim Systems since March 2021. Previously, Shari held the position of Technical Support Specialist at Identicard Systems Inc from March 1995 to May 2020, providing front line phone support for field technicians and direct customers while effectively identifying and resolving customer issues. Shari's educational background includes a Certificate of Completion in Computer Technology/Computer Systems Technology from the Lancaster County Career and Technology Center.