Stephanie Baker is an experienced professional in customer success and benefits administration, currently serving as Vice President of Customer Success at Accolade, Inc. since April 2019, where previous roles included Sr. Director and Director of Customer Partnerships. Prior to this, Stephanie spent over a decade at Time Warner Cable, where responsibilities included managing health and welfare plans and resolving complex benefit issues as Manager of Benefits Administration. Earlier experience at Springs Global US, Inc. as Benefits Administrator involved maintaining compensation and benefits data integrity and assisting with compensation processes. Throughout the career, a strong emphasis has been placed on compliance, data analysis, and process improvements.
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