Lassana Diakhité

Lassana DIAKHITÉ is a Telecom Project Manager at Accor since September 2019, overseeing various projects related to contact centers, including new brand integrations and service launches. Previously, a Business Analyst Telephony at Air France and a Consultant at Almavia CX, Lassana contributed to implementing Salesforce Cloud Voice and training key users. Other roles include serving as a Project Management Officer at Wavestone, where responsibilities included partnership coordination and market research, and as an Assistant Chef de produit digital at CANAL+ Group, focusing on digital marketing campaigns. Lassana holds a Master’s degree in Business Management of Information & Communication Technologies from Institut Mines-Télécom Business School and has experience in diverse sectors, including aviation, industrial marketing, and pharmaceuticals.