Nicolas Chevtzoff is a seasoned professional with extensive experience in project management, revenue optimization, and customer success across various sectors, particularly in the hospitality industry. They served as Head of Customer Success Management at Accor, overseeing digital product strategy and innovation for the NCA and LATAM regions. Previously, they held multiple roles at Accor, including Director of Customer Centric Projects and Head of Integration of New Brand Acquisitions, where they successfully managed large-scale integration projects and revenue strategies. Chevtzoff holds a Master's degree from Ecole hôtelière de Lausanne and several certifications, including PMP and Data for Managers from HEC Paris.
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