Tam le

Tam Le is a seasoned business management professional with a focus on workforce management and financial services. Currently serving as a Senior Business Manager for Financial Management Services at Accord since May 2025, Tam has a rich background in managing workforce operations in various sectors. Previously held positions include Assistant Vice President of Workforce Management Section Manager at Huntington National Bank, Workforce Manager at TCF Bank, and ECC Claims Leader at Securian Financial. Notable accomplishments include leading teams to enhance performance, improve customer experience, and implementing effective scheduling and resource planning strategies. Tam's career inception as a Workforce Analyst at Target Headquarters laid the foundation for a robust expertise in forecasting and performance management within call center environments. Tam holds a Bachelor of Business Administration from Colorado Technical University.