Shannon Swanson is a seasoned professional with a diverse background in client services, conference planning, and hospitality management. Currently serving as a Senior Exchange Coordinator at Accruit, LLC since April 2021, Shannon previously held roles at Hotel Engine as a Member Experience Reconciliation Specialist and at Iowa State University as a Registration Manager and Coordinator. Proficient in developing processes to enhance operational efficiency, Shannon has demonstrated expertise in training staff, managing events, and overseeing financial reconciliations. With a Bachelor of Science in Business Administration and an Associate of Applied Science in Travel and Hospitality Management from AIB College of Business, Shannon brings solid educational credentials to a robust career spanning over a decade in the industry.
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