Yaela M.

Back Office Support Intern at ACD Direct

Yaela M. possesses extensive experience in various roles across multiple organizations, currently serving as Content Support and Content Developer/Tester at Miaplaza, Inc. since October 2020, and as an Executive Assistant at Sapphire Partners since January 2022. Previous positions include Back Office Support Intern and Virtual Call Center Agent at ACD Direct, Research Coordinator at the University of Central Florida, and roles at Lockheed Martin, where Yaela held positions as Senior Systems Engineer and Senior Multimedia Design Engineer. The professional journey began as an Executive Assistant at Devereux Foundation. Yaela holds a Master of Arts in Instructional Systems Design from the University of Central Florida and a Bachelor of Arts in Organizational Management from Warner University.

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