Jesus Garcia

Jesus Garcia currently serves as the Technical Services Lead at Ace Hardware Corporation, focusing on tool optimization and project management to enhance employee performance and customer satisfaction. Prior experience includes roles at Adobe as a Sr. Agent Performance Manager, where responsibilities encompassed anti-piracy strategy and global sales agent performance, and at Tango Me, where leadership of a customer support team contributed to significant user growth and operational efficiencies. Early career experience at Chegg Inc. involved developing training resources, improving customer communication, and analyzing social media trends to elevate customer service. Jesus Garcia holds a degree in Sociology, with a focus on Micro Sociology from San Diego State University.