Ace Hardware
Jesus Garcia currently serves as the Technical Services Lead at Ace Hardware Corporation, focusing on tool optimization and project management to enhance employee performance and customer satisfaction. Prior experience includes roles at Adobe as a Sr. Agent Performance Manager, where responsibilities encompassed anti-piracy strategy and global sales agent performance, and at Tango Me, where leadership of a customer support team contributed to significant user growth and operational efficiencies. Early career experience at Chegg Inc. involved developing training resources, improving customer communication, and analyzing social media trends to elevate customer service. Jesus Garcia holds a degree in Sociology, with a focus on Micro Sociology from San Diego State University.
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Ace Hardware
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Ace is the largest retailer-owned hardware cooperative in the world with more than 5,200 locally owned and operated hardware stores in approximately 70 countries. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks.